Virtual assistance to save you money impress your clients save you time help you manage

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Office Assistance

Night Owl is both your virtual assistant and your virtual office. You no longer need to employ permanent staff, maintain an office or carry any overheads that don’t benefit your business.

Spelling, grammar, layout and tone are all critical elements of a well-crafted email.

Email management

Night Owl’s services include:

  • Managing your inbox and getting you to inbox zero.
  • Corresponding with your clients and suppliers on your behalf.
  • Setting up and sending out marketing emails and newsletters.

Night Owl will use the mailing system of your choice. All information to be supplied by the client before any correspondence can take place.

Social media correspondence

Night Owl’s services include:

  • Managing your social media pages, inbox and comments on your behalf.
  • Sending out emails or messages to prospective clients that contact your business via social media.

Night Owl will use the social media of your choice. All information to be supplied by the client before any correspondence can take place.

Being on top of social media correspondence has become just as important as answering client queries and emails.
Accurate data capturing is indispensable to making the right decisions for your small business.

Data Capturing

Night Owl’s services include:

  • Capturing your information to the platform of your choice.
  • Updates to accounting software, updates to spreadsheets and capturing information on forms and applications.

All data to be supplied by the client before any capturing can commence. Data can be converted to reports and charts: see other services. 

Meeting minutes

Night Owl’s services include:

  • Keeping minutes of physical and virtual meetings.
  • Typing up and distributing meeting minutes to relevant parties. 

Meeting minutes are drawn up according to current industry standards and distributed in PDF format. Total time spent meeting and reporting will be charged to client.

Keeping track of what was said during a meeting helps keep parties accountable to get more work done.
Calendar planning and control is an essential part of succesfully managing your small business.

Calendar management

Night Owl’s services include:

  • Setting up calendar reminders for birthdays, special occasions and meetings.
  • Sending out meeting invites to attendees on your behalf.
  • Diary management and reminders to help you get more done.
  • Reminding you of upcoming account payments and debit orders.

Night Owl will use the email and calendar management platform of your choice. 

Document filing

Night Owl’s services include:

  • Filing and sorting physical documents.
  • Filing and sorting cloud-based documents.
  • Managing your files and filing system.

Night Owl will use the platform or filing system of your choice. All documents and supporting items to be supplied before filing can begin.

The way you organise your business files has a massive impact on the rest of your company's systems and processes.
Keeping track of your hours will help you better manage your company's productivity and labour expenses.

Time sheets

Night Owl’s services include:

  • Setting up specialised time sheets that suit your business needs.
  • Standardised time sheets that comply with labour law requirements.
  • Managing time sheets and ensuring data is captured on your behalf.

Excel is highly modifiable and works very well for the creation and management of time sheets but Night Owl can use a different platform of your choice.